Privacy Policy

Welcome to Headshot Photo (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (headshotphoto.ca) and our photography services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information from our clients:

• Contact Information: Name, email address, phone number (for bookings and communication).
• Payment Information: Processed securely through Stripe and PayPal (we do not store your payment details).
• Cookies & Analytics: We use cookies and tracking tools to analyze website traffic and improve our services.

We do not collect biometric data (e.g., facial recognition data).

2. How We Use Your Information

We use the information collected to:

• Schedule and manage bookings.
• Deliver edited headshots and photos.
• Provide customer support.
• Improve our website with analytics.
• Conduct limited marketing (e.g., email updates, promotions).

3. Consent & User Rights

We obtain consent through:

• Online booking forms and checkboxes.
• Verbal or email confirmation (for inquiries, calls, and support requests).

Your Rights:

Under applicable privacy laws (such as GDPR and PIPEDA), you have the right to:

• Request access to the personal data we hold about you.
• Request correction of incorrect or outdated information.
• Withdraw consent for marketing communications.
• Request deletion of your data (subject to service limitations).

Note: If you request deletion of your data, it may affect our ability to provide services, such as retrieving past photos or booking appointments.

4. Third-Party Disclosure

Do We Share Your Information with Third Parties?

We may share your personal information with trusted third-party service providers to help us operate our business, including:

• Cloud-based Customer Management System – We store client contact details (name, email, phone number) for booking and customer support purposes.
• Payment Processors (Stripe & PayPal) – To securely process transactions.
• Cloud Storage (Google Drive) – For managing forms and client-related information.

These service providers are required to protect your data and use it only for the purposes outlined in this policy.

We do not sell, rent, or share your personal data with advertisers or marketers.

Third-Party Links

Occasionally, we may include or offer third-party products or services on our website. These external sites have separate privacy policies, and we do not take responsibility for their content or practices.

However, we aim to protect our website’s integrity and welcome feedback on any third-party links we use.

5. Privacy for Children & Youth in Canada

Our services are intended for general audiences and are not specifically targeted at children under the age of 13 years old.

In compliance with Canadian privacy laws and the Office of the Privacy Commissioner of Canada’s guidelines:

• If we knowingly collect personal information from a child under 13, we will require parental or guardian consent.
• If a parent or guardian believes that their child has provided us with personal information without consent, they can contact us at info@headshotphoto.ca to request removal of the data.

6. Data Retention & Security

• We retain client photos and data indefinitely to assist with future retrieval requests.
• Your information is stored on secure servers with restricted access.
• We take security measures to protect your data from unauthorized access or breaches.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, with a last updated date.

8. Contact Us

If you have any questions or privacy concerns, contact us at:

📧 Email: info@headshotphoto.ca
📍 Address: 838 W Hastings St #803, Vancouver, BC V6C 0A6